Managing services for another person in the NHS App
If you have proxy access to the health records of a family member or someone else you look after, here is how to switch to their profile in the NHS App so you can act on their behalf.
Follow the step-by-step instructions or watch the video below:
- Open the NHS App on your smartphone and make sure you are logged in
- On the home page, select Profile at the bottom of the screen
- Select Manage health serves for others
- Select the name of the person whose services you want to access
- Next, you will see what services are available
- Switch to their profile by tapping the green button
- When you are ready to switch back to your profile, tap the yellow banner at the top