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Hannah Hadaway

Deputy Practice Manager/Gateshead East PCN Digital Transformation Lead Assistant

Introduction

I work closely with the Practice Manager, I am co-responsible for all aspects of managing the practice which includes leadership, practice management, operational management, finance, performance, CQC planning, strategic business and workforce development, training, mentoring, auditing, H&S and HR. I am also co-responsible in developing and improving the services we provide. I’ve worked for the NHS and general practice since the age of 17 and took up this role in 2021.

In 2023 I expanded my role into our Primary Care Network (Gateshead East PCN) when I joined our Digital Transformation Team as Digital Transformation Lead Assistant. As part of this work, we are delivering and driving digital transformation and digital inclusion for patients across our Primary Care Network. 

I am highly passionate and dedicated towards general practice, it’s sustainability and providing first class patient care and I thoroughly enjoy my job!

I am responsible for all aspects of managing the practice and developing and improving the services we provide. I’ve worked in the NHS since the age of 17 and combined my practice role with being a Digital Transformation Lead Assistant for Gateshead East PCN. As part of that work, we are delivering and driving digital transformation and digital inclusion for patients across our Primary Care Network.

Working Pattern

Full Time

Mon – Thurs: Practice 

Fri – PCN

Location

Practice Managers Programme | North East and North Cumbria Primary Care Training Hub | 2023

Practice Managers Leadership Development Programme | North East Leadership Academy | 2018 – 2019

NVQ Levels 1 & 2 in Business Administration and Customer Service